Why are devices so damn hard to manage?
If it’s not trapezing through one prompt after another, it’s watching paint dry in the form of loading screens. And that wouldn’t be a horrible time if these two tasks were the only ones on your to-do list. But what about securing those devices? Vulnerability management? Fixing that abhorrent third-floor printer? Resetting Bill’s password ... again?
Why device management makes our therapists need therapists
Not sure where to start when your therapist asks why you’re so stressed at work? (... you’re in therapy, right? Right?) Here are a few pain points that are sure to make you dizzy from nodding your head in agreement.
It’s time consuming and tedious
Nothing like signing on for the day and knowing patches, updates, and deployments await. Who needs a lunch break, anyway?
No doubt these tasks are critical to the business, but that doesn’t make them get on our nerves any less. There’s just so much there to annoy us. The million clicks (sweet mercy the sheer number of clicks). The loading screens. The error messages. The deployments that break everything and make you question your career choices.
These manual tasks add up, just like your time spent waiting on these tasks to complete. But then again, no one would become a sysadmin if they knew the sheer amount of loading screens waiting for them, huh?
It’s even more stressful now, thanks to bad actors
Somewhere along the way, many sysadmins got tasked with solving their companies’ cybersecurity problems. (At least you got a huge raise to take it on! 😒) And when cybersecurity gets thrown on your to-do list, it opens up a Pandora’s box of concerns.
This is especially true for patch management, which was already on your to-do list. Now, those patches are even more of a priority for you because you’re donning your company’s Cybersecurity Expert hat. Vulnerability management becomes top of mind. And guess what that means? More manual labor! 🥳 Those patches won’t test themselves, after all. And there’s not exactly a shortage of patches.
“Oh look, a new version of Google Chrome has just been released.” — IT professionals every 16 seconds
It requires interacting with end users
Really, we could leave this section with the header alone and it’d be accurate, but let’s dig in anyway.
End users have this cute trait where they constantly need IT professionals to fix anything that gets plugged into a wall. Computers, televisions, modems, desk fans, printers, space heaters, lamps, microwaves ... all our problems.
And this is arguably okay in some cases (if the end user is a nice, ticket-submitting citizen). It’s all fun and games if you’re all in the same office together. You just walk over to Patty’s office, reset the power strip, and her space heater works again — even though it’s 85 degrees outside. But what about remote employees? What if you’re remote? That’s when it gets tricky.
So now, you’re stuck looking for yet another tool to add to your repository. Because troubleshooting remote devices requires a lot of 🌈 imagination 🌈 without a functioning remote desktop tool.
PDQ’s founders: Annoyed enough to do something
Our founders, Shawn Anderson and Shane Corellian, worked as sysadmins serving large organizations. Indeed, device management was the bane of their existence — in other words, they’d made it as sysadmins. Realizing there had to be an easier way to do their jobs, they set out to develop tools that made their tasks as simple as possible to do at the speed of pretty damn quick.
And one of the tools that does just that is PDQ Connect: our agent-based device management tool that offers powerful automations, ready-to-deploy patches, remote desktop, and vulnerability management — all in one platform.
The result? Sysadmins are l̶a̶z̶i̶e̶r̶ more efficient than ever. Here’s how.
T̶i̶m̶e̶ c̶o̶n̶s̶u̶m̶i̶n̶g̶ a̶n̶d̶ t̶e̶d̶i̶o̶u̶s̶
Fast and automated
Enough repetition will put anyone to sleep, so we figured out which tasks can be automated for device management. Then, we turned those tasks into features for PDQ Connect.
Patch management should happen in clicks, not hours. With PDQ Connect, you can automate software and patch deployments. No more scouring documentation to see if updates are available. Imagine how much free time that alone frees up. Just click (or schedule ahead), and boom, you're patched. Look at us, saving you so much time. 😉
Device management software built for sysadmins, by sysadmins
See how PDQ Connect takes the vice out of device management. Try it free for 14 days.
I̶t̶’s̶ e̶v̶e̶n̶ m̶o̶r̶e̶ s̶t̶r̶e̶s̶s̶f̶u̶l̶ n̶o̶w̶, t̶h̶a̶n̶k̶s̶ t̶o̶ b̶a̶d̶ a̶c̶t̶o̶r̶s̶
Secure your endpoints with ease
Plot twist: You can simplify vulnerability management — great news as threat actors triple down on their efforts to breach environments through vulnerabilities.
From the PDQ Connect console, you can see which vulnerabilities are lurking on each of your endpoints — and in most cases, you can remediate them in just one click.
No more manually scouting out vulnerabilities for each of your devices, downloading patches, testing patches, deploying patches, and restarting the process all over again. We do the heavy lifting so all that’s left to do is click a button to remediate. Clicks, not hours, folks.
I̶t̶ r̶e̶q̶u̶i̶r̶e̶s̶ i̶n̶t̶e̶r̶a̶c̶t̶i̶n̶g̶ w̶i̶t̶h̶ e̶n̶d̶ u̶s̶e̶r̶s̶
It requires interacting with end users (sorry, we can’t solve every problem) — from the same platform
PDQ Connect has a built-in remote desktop feature that enables you to provide technical support to remote users as if they were right in front of you. Except it’s even better because we offer unattended access, which means the end user doesn’t need to be in front of their device for you to troubleshoot. (Wow, maybe we can solve every problem!)
Our remote desktop tool has features you expect — multiple monitor support, file transfer, text copy/paste, and recorded sessions — and a few that are just us showing off, like reliable performance and stringent security standards.
Support end users, secure your devices, and simplify your workload
Let this be a lesson: Device management tools hath no fury like a sysadmin overworked and underpaid. PDQ Connect harnesses that fury to unleash a powerful, productive device management suite.
You can see PDQ Connect in action in the below video.
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See how easy device management can be with PDQ Connect — free for 14 days.
