Champion
Partner with a dedicated customer team to make sure you hit the ground running.
High-touch set-up
During the sales process, your Account Manager works with you to build a custom onboarding plan to make your initial roll out a breeze.
Dedicated advocacy
Your Account Manager takes your feedback and suggestions to our product team to inform future roadmap enhancements.
Ongoing support
We’re dedicated to understanding your goals and objectives at a deep level so you can get the maximum value from our products.
Resolve
Enjoy premium support from former sysadmins to get the answers you need — fast.
Priority tickets
We provide a dedicated support email address and team for enterprise clients. It’s a bit of an exclusive club — no secret handshakes required.
Phone support
When needed, a member of the priority support team is available to work through any particularly thorny issues you’re dealing with.
Initial time to respond
Our premium support team aims to respond to initial priority tickets within 60 minutes (during normal business hours, of course).
Scale
Prevent and preempt disruptions with options that grow as your organization does.
Volume discounts
The more licenses or devices you need, the bigger the potential discount. We know — we wish that applied to energy drinks, too.
Bundling options
Interested in more than one product in our suite of tools? Enterprise customers get access to exclusive discounts to build a custom bundle.
Easy expansion
With the help of your Account Manager, easily add more devices and licenses to ensure you always have full-fleet coverage.
Secure
Security is essential to each of our products — we’re sysadmins ourselves after all.
Safeguarded products
Our products are designed and built with the strictest security standards in mind — and we work tirelessly to ensure they are maintained.
Vulnerability resolution
Straightforward patch management makes resolving issues and outsmarting bad actors as easy as your end users hitting snooze on Windows updates.
Custom requirements
We’ll help architect the best solution for your company's needs, from air-gapped implementations to robust role-based access controls.
Trusted by enterprises across the globe