PDQ Connect product roadmap
See what new features and enhancements we've got planned for Connect! We're working hard to get these improvements out soon, and we'll update this roadmap if anything changes.
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In progress
macOS package library
Utilize prebuilt packages for common macOS applications in manual or automated deployments.
This is an early access* release; general availability to follow at a later date. Learn more.
Package builder
Package builder assistant that helps create better, more reliable custom package drafts.
Windows OS patching
See which Windows KBs are missing across your environment and how many devices need each update. Immediately kick off installs on one device or many.
Insights dashboard
View key insights from across PDQ Connect in a centralized dashboard.
Reboot management
Reboot one or more devices directly from PDQ Connect, no scripts or custom packages required.
Zendesk integration
Bring PDQ Connect into Zendesk to help support teams resolve device issues faster. Agents can view device information, jump into PDQ Connect, and deploy fixes directly from tickets, reducing context switching and accelerating time to resolution.
ServiceNow integration
Integrate PDQ Connect with ServiceNow to bring real-time device visibility and remote actions directly into enterprise IT workflows. Technicians can access device details, launch PDQ Connect, and deploy packages without leaving ServiceNow, keeping actions aligned with change management and audit processes.
HaloPSA integration
Integrate PDQ Connect with HaloPSA to streamline device management across customers. Technicians can access device data, open endpoints in PDQ Connect, and deploy packages without leaving Halo, enabling faster, more scalable service delivery for MSPs.
Remote desktop admin name displayed
Display the admin's name to the end user when beginning a remote desktop session.
Next
Software policies
Automatically enforce the desired software state across devices by installing, updating, removing, and remediating vulnerable applications.
Managed software center
Give end users a self-service portal to browse IT-approved software and install or update apps directly from their device.
Planned
macOS vulnerability management
View vulnerabilities impacting macOS devices and remediate them.
Windows Store app scanning
See Windows Store app inventory.
*Our early access program lets customers use features before they’re generally available. During early access, these features continue to evolve as we add functionality and incorporate customer feedback. Pricing may vary once features reach general availability.
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